We work hard at what we do. We're driven by success and we celebrate our failures as learning experiences. We strive every day to do better for our customers.
Sure it's a little cliche´, but hey, it's true. When we get together, we celebrate our team and all of our contributions. We can't do what we do without great relationships.
Just ask our customers. From outstanding customer service to delivery of jaw dropping marketing and products, we make magic happen every single day.
At the end of the day, we take great pride in what we do, and enjoy competitive pay, great benefits and a flexible work environment designed to bring out the best in our people.
Division: 24/7 Call Center Solutions | Reports to: Vice President, 24/7 Call Center Solutions | Location: Remote/Virtual
CCRA 24/7 Call Center Solutions employs the best of the best – we are proud to have a broad network of travel agents located nationwide who provide unparalleled service and support to our valued customers. If you’re passionate about travel, helping people and providing great service, we want you.
We’ll reward you for your excellence with a very competitive salary and benefits (Full Time Agents Only), as well as a positive, empowering environment designed to help you succeed. You don’t even need to be in Fort Worth, Texas, you can perform your duties from anywhere in the US! Sound like a good fit? Then please drop what you’re doing and apply!
As a CCRA 24/7 Call Center Solutions travel agent candidate, you’ll participate in instructional reservation training in a fast-paced call center environment. You’ll need to complete our virtual training program that includes learning how CCRA creates new reservations as well as changing existing domestic air, car and hotel reservations in four (4) airline GDS systems. But don’t worry, we’ll help you get there.
Division: Membership Services | Reports to: Vice President, Membership Services | Location: Remote/Virtual
It's no secret that CCRA is growing by leaps and bounds, and we need the best to join our already amazing team of rock star Chapter Directors across the USA and beyond. We're dedicated to helping travel entrepreneurs run successful business and thrive in today's travel marketplace. It's an extremely rewarding position where you'll help shape the future of travel agents in your area. Our Chapter Directors are the elite in travel and represent the values and culture of the company.
As a CCRA Chapter Director you'll get access to great benefits like annual trips, performance bonuses and all of the support you need to grow.
Division: Marketing and Membership Services | Experience Level: Mid-Level | Reports to: Director of Travel Agency Marketing | Location: Remote/Virtual
The Membership Experience Manager will be responsible for fielding inboundg inquiries, membership issues and ongoing engagement with CCRA’s vast network of travel agency members. This includes advising on the best membership product, additional products and services available to them, and overall customer service as it pertains to use of our membership benefits; including but not limited to our membership website, communications, supplier search tool, hotel booking portal and membership credentials. This is a fantastic opportunity for someone with an entrepreneurial spirit who wants to be part of one of the most dynamic companies in the travel space.