Ready to Join One of the Most Dynamic Companies in Travel?


Work
Hard

Work<br>Hard

We work hard at what we do. We're driven by success and we celebrate our failures as learning experiences. We strive every day to do better for our customers.

Play
Hard

Play<br>Hard

Sure it's a little cliche´, but hey, it's true. When we get together, we celebrate our team and all of our contributions. We can't do what we do without great relationships.

Make
Magic

Make<br>Magic

Just ask our customers. From outstanding customer service to delivery of jaw dropping marketing and products, we make magic happen every single day.

Enjoy the
Rewards

Enjoy the<br>Rewards

At the end of the day, we take great pride in what we do, and enjoy competitive pay, great benefits and a flexible work environment designed to bring out the best in our people.


Current Openings

Full Time Call Center Associate

Division: 24/7 Call Center Solutions | Reports to: Vice President, 24/7 Call Center Solutions | Location: Remote/Virtual

CCRA 24/7 Call Center Solutions employs the best of the best – we are proud to have a broad network of travel agents located nationwide who provide unparalleled service and support to our valued customers. If you’re passionate about travel, helping people and providing great service, we want you.

We’ll reward you for your excellence with a very competitive salary and benefits (Full Time Agents Only), as well as a positive, empowering environment designed to help you succeed. You don’t even need to be in Fort Worth, Texas, you can perform your duties from anywhere in the US! Sound like a good fit? Then please drop what you’re doing and apply!
As a CCRA 24/7 Call Center Solutions travel agent candidate, you’ll participate in instructional reservation training in a fast-paced call center environment. You’ll need to complete our virtual training program that includes learning how CCRA creates new reservations as well as changing existing domestic air, car and hotel reservations in four (4) airline GDS systems. But don’t worry, we’ll help you get there.

    The Fine Print (Requirements)
  • You must successfully complete CCRA’s accelerated instructional training.
  • You have to be available for flexible scheduling. Work schedules primarily consist of weekday evenings and weekends.
  • You'll definitely need to possess a minimum of 2-3 years of corporate travel agent experience.
  • Of course you are very PC proficient.
  • You'll demonstrate a thorough understanding of airline fare rules.
  • You're able to provide consistently professional quality customer service at all times.
  • You're able to assist callers with travel needs while adhering to supplier and CCRA policies and procedures.
  • You must successfully demonstrate proficiency in at least two GDS systems and a willingness to learn the other two.

    Still sound like a great fit? Drop what you're doing and submit a cover letter and resume to our HR Guru Brenda Woodard today!

    Throw My Hat in the Ring
CCRA Chapter Director

CCRA Chapter Director

Division: Membership Services | Reports to: Vice President, Membership Services | Location: Remote/Virtual

It's no secret that CCRA is growing by leaps and bounds, and we need the best to join our already amazing team of rock star Chapter Directors across the USA and beyond. We're dedicated to helping travel entrepreneurs run successful business and thrive in today's travel marketplace. It's an extremely rewarding position where you'll help shape the future of travel agents in your area. Our Chapter Directors are the elite in travel and represent the values and culture of the company.

As a CCRA Chapter Director you'll get access to great benefits like annual trips, performance bonuses and all of the support you need to grow.

    What do CCRA Chapter Directors do?
  • Hold 6 meetings per year in your local market to educate agents.
  • Manage local supplier relationships and attendance at meetings.
  • Drive growth through participation in events, social media marketing and more.
  • Attend annual conventions to brainstorm and socialize with other directors and members.

Still sound like a great fit? Drop what you're doing and submit a cover letter and resume to our HR Guru Brenda Woodard today!
Inquire About Becoming a Chapter Director
CCRA Membership Experience Manager

CCRA Membership Experience Manager

Division: Marketing and Membership Services | Experience Level: Mid-Level | Reports to: Director of Travel Agency Marketing | Location: Remote/Virtual

The Membership Experience Manager will be responsible for fielding inboundg inquiries, membership issues and ongoing engagement with CCRA’s vast network of travel agency members. This includes advising on the best membership product, additional products and services available to them, and overall customer service as it pertains to use of our membership benefits; including but not limited to our membership website, communications, supplier search tool, hotel booking portal and membership credentials. This is a fantastic opportunity for someone with an entrepreneurial spirit who wants to be part of one of the most dynamic companies in the travel space.

    Principal Accountabilities
  • You’ll operate as the lead point of contact between inbound membership questions from existing and prospective members round the world. You’ll build and maintain strong, long-lasting customer relationships with contacts.
  • You will also oversee the complete lifecycle of a travel agency’s membership with CCRA to ensure our members are aware of all of their benefits, have access to them and utilize them regularly
  • You will be responsible for responding to and servicing client queries and identify new business opportunities among existing customers.
  • You will be responsible for reporting the status, projected path and expectations on the performance, short-and long-term value of travel agency memberships and prospects on a regular basis.
  • And you’ll also need to be able to navigate autonomously while keeping actionable plans, notes and customer data accessible to collaborators in sales, marketing and management.

    Education and Experience Requirements:
  • Minimum Qualifications: High School Diploma
  • Desirable Qualifications: College Degree in Sales, Marketing or Other Relevant Field
  • Minimum Qualifications: Knowledge of Microsoft Word, Excel and Outlook
  • Desirable Qualifications: GDS Knowledge • MailChimp • Hubspot • Membership Management Software • Wordpress Adobe Creative Suite • Social Media Marketing and Communication Tools
  • Minimum Qualifications: A Minimum Of 5 Years Of Experience In The Travel Industry A Minimum Of 5 Years Of Experience In A Customer Service Role
  • Special Requirements: You Must Have Excellent Attention To Detail You Have an Amazing Ability to Manage Multiple, Shifting Priorities with Grace Under Pressure
  • You Must Be Able to Work Productively in a Remote Setting

Still sound like a great fit? Drop what you're doing and submit a cover letter and resume to our HR Guru, Brenda Woodard, at jobs@ccra.com with your resume and cover letter telling us why you’re the perfect fit!


Inquire About Becoming a Membership Experience Manager