New York Marriott Marquis
Tuesday, October 23rd, 2018

Register Now for This One-Day Event
Designed to Elevate Your Agency.

Register Today - Only $99

Days Left Until PowerSolutions Corporate

This is your opportunity to join CCRA and select suppliers to discuss issues facing corporate travel agencies in today's marketplace, learn about products to help you win new business, and meet suppliers ready to show you some exciting new products your agency may be missing out on.

We'll also dive deep into CCRA's corporate product set, from our industry-leading 24/7 Call Center, our best-in-class air program, AirSelect and of course the Global Preferred Hotel Program and what they can do to recharge your operations and earnings potential.

Your Agenda

The doors open bright and early at 7:30 AM and wind down around 5:00 PM. Please allow yourself time to park, register and relax before our event begins!

Your Agenda for Tuesday October 23rd

7:30AM- 8:00AM

Registration Opens
Welcome! Pick Up Your Badge and Program Book as You Enter - Enjoy the Show!


Breakfast with Dic Marxen
Kick off the event with CCRA’s President & CEO, Dic Marxen. You’ll be welcomed with a great breakfast and a peek at all of the great things CCRA has in development for your market. You’ll also meet CCRA’s Steve Pello, VP of the Air Partner Network, and get up to speed on AirSelect, designed to help your agency drive more commissions on your international air.

Dic Marxen
President & CEO

Steve Pello
Vice President, Air Partner Network


Session I: Travel Tech Talk
Let's talk about travel tech and what’s on the horizon for travel agencies looking to stay connected with their travelers before, during and after their trip. We'll cover it all, from modernized booking tools designed to integrate with your GDS to communications tools that keep your travelers informed and in control if their travel plans are disrupted.


Session II: Managing VIP Travel in Today’s Marketplace
We all have VIP clientele that expect the very best from us. From finding the right hotel programs to air, transport and other amenities, we’ll talk about how agents around the globe are successfully managing their VIPs and what we can do to ensure we’re providing the very best while driving a profitable program.

Jeff Wright
Head of Corporate Global Sales
Aer Lingus


Mid-Morning Break
Enjoy refreshments courtesy of CCRA!


Session III: Embracing Bleisure Travel
It's quickly becoming the norm across many corporate travel agencies as well as within corporate travel departments across the country - booking leisure activities for your travelers before, during and after their meetings and events. How can you capture this business in a way that's profitable for your agency and a real value-add for your clients? We'll talk about popular activities, team-building events and even opportunities for service projects that are driving increased commissions and loyalty from travelers.


Stephanie Mahaffey
Global Sales Manager-Consortia/TMC
La Quinta

William Bennett
Key Account Manager, TMC & Consortia
Choice Hotels

Jeff Wright
Head of Corporate Global Sales
Aer Lingus

12:05PM- 1:05 PM

Plated Lunch with CCRA's Peter E. Pincus
Join CCRA’s Chief Commercial Officer, Peter E. Pincus as he dives deep into CCRA’s Global Preferred Hotel Program, highlighting new offerings, commission opportunities and amenities for your travelers.

Peter E. Pincus
Chief Commercial Officer


Travel Agency Roundtable Session I
Spend some quality time with our select suppliers as they guide you through the tools and services you need to know now. This is your chance to forge meaningful connections with the industry’s top suppliers in a relaxed, comfortable environment.


Mid-Afternoon Break
Enjoy refreshments courtesy of CCRA!


Travel Agency Roundtable Session II
(Continued) Spend some quality time with our select suppliers as they guide you through the tools and services you need to know now. This is your chance to forge meaningful connections with the industry’s top suppliers in a relaxed, comfortable environment.


Supplier Pavilion
Join CCRA and our supplier partners for a fantastic reception and trade show as we network, learn, and have some fun!

5:00PMEvent Concludes

Register Today

Your Host Hotel

There is no city quite like New York City, and no hotel quite like the New York Marriott Marquis.

Set in the heart of Times Square on West 46th Street and Broadway, this iconic hotel lets you experience all the magic of New York from the moment you arrive. Feel the energy all around you, both within the hotel and as soon as you step outside. Inside our towering hotel, you'll find some of New York City's largest hotel rooms and suites, multiple restaurants - including the only revolving restaurant in the city and a new outdoor lounge - 100,000 square feet of meeting and event space and a knowledgeable staff to help you throughout your PowerSolutions experience.

Who You'll Meet

Dic Marxen

Dic Marxen

President & CEO

Dic Marxen is President and Chief Executive Officer of CCRA International, Inc., a unique family of brands delivering technology, marketing, accreditation and education for travel industry professionals. Dic’s passion for marketing, technology and global distribution solutions seamlessly connect travel professionals, driving revenue, relationships and brand recognition.

As President and CEO, Dic oversees the executive team, strategically leading a group of divisions responsible for the CCRA Global Preferred Hotel Program including, AirSelect, Global TRUE program and CCRA’s Call Center−the biggest and best call center in the industry. His knowledge, expertise and dedication are reflected in CCRA’s unstoppable growth and expansion.

Under Dic’s leadership, CCRA pioneered the industry’s biggest and best call center, serving members and their travelers 24 hours a day, 7 days a week. With more than 40 years in the business, over 80 elite agents, 380,000 travel transactions and 100% digital recording, Dic crafted an industry leading call center solution concept majority of agencies in the U.S. trust with their greatest asset−their travelers.

Prior to leading CCRA, Dic led several successful insurance and technology organizations. He served as Senior Vice-President of Insurance Business Services at CGI Group, Inc. and as President and Chief Executive Officer of NSpire Insurance Solutions Inc., since November 2001. In 2000, he served as Chief Executive Officer of Wheatley Group, Ltd., facilitating its sale to insurance industry giant AIG.

Dic’s extensive technology background encompasses positions as Chief Executive Officer, Director and Consultant at various business service firms. He served as Vice President and Consultant with OneShield, Inc., and as Chairman of the Board for Travel Fulfillment International, a joint venture between Hickory Travel Systems and CCRA.

From 1998 to 2001, Dic served as Board Chairman at Apple Orthodontix, Inc., as Director of OneLink Corporation and as Director of Apple Orthodontix, Inc., since February 1998 and INSpire Insurance Solutions Inc. since November 2001. In addition, he served as a Director of National Pizza Corp. since 2005.

Dic founded Marxen & Associates, serving as Chief Executive Officer from 1984 to 1995. He received his Bachelor of Science degree in industrial engineering from Texas Tech University. Residing in Fort Worth, Texas, Dic enjoys spending quality time with his wife and family.

Peter E. Pincus

Peter E. Pincus

Chief Commercial Officer

Peter E. Pincus, CTC, is the Chief Commercial Officer at CCRA. With more than 30 years of travel industry experience, Peter leads and coordinates CCRA’s commercial strategy and growth across all divisions.

As CCO, Peter oversees sales, product development, supplier relations and customer service. The driving force to CCRA’s groundbreaking market expansion and trusted brand recognition is Peter’s dedication to ensuring successful integrated commercial success. His solid consortia, sales, marketing, and commercial business strategy expertise drives Peter’s passion for CCRA’s expansion and evolution.

Peter first joined CCRA in 2010 as President of CCRA’s Global Network division. In this role Peter brought CCRA to new heights, positioning CCRA as a global leading distributor of travel products and services for travel buyers and consumers in more than 70 different countries.

Prior to joining CCRA in 2010, Peter served as Senior Global Sales Manager with Marriott International where he provided strategic counsel to the largest travel consortia, key retail travel agencies, and industry associations. In addition, Peter held positions with American Express Travel and other diverse consortia. In 1995, he founded and led Consultek, Inc., a travel management consulting company that specialized in the Latin American market.

Peter studied business administration and management at Queens College. He resides in Washington D.C. with his family.

Maggie Fischer

Maggie Fischer

Chief Marketing Officer

Growing up, Maggie Fischer was quite the creator with an endless imagination. It is Maggie’s passion for creativity, from graphic design to strategic marketing, driving her as CCRA’s Chief Marketing Officer, while leading an ambitious culture and bringing award-winning campaigns to fruition. As CMO, Maggie is the driving force of CCRA’s brand and global integrated marketing communications across company divisions including the Call Center, Global Business development, Hotel Network, Membership, and Air.

Prior to joining CCRA, Maggie most recently served as the Director of Marketing Communications and Brand for Airlines Reporting Corporation (ARC), managing the company’s high-value marketing programs, developed acclaimed corporate identity and rebranding initiatives, implemented the use of new technology platforms, and directed the communication of ARC’s strategic vision.

Prior to joining ARC, she co-founded DCM, Inc. and served as the boutique advertising agency’s principal marketing and creative leader, developing and managing campaigns for businesses within the travel, technology, non-profit, and healthcare industries.

Throughout Maggie’s career, she earned many awards in leading travel industry publications and marketing associations. Successful marketing campaigns she spearheaded at ARC were recognized with numerous Travel Weekly Gold Magellan Awards in 2012 and 2013. TravAlliancemedia named Maggie a 2013 “Travel Industry Rising Star.” In the same year, the company’s compelling graphic designs and creative collateral projects developed under her direction were recognized by Graphic Design USA as the “Best B2B Campaign” and the “Best Collateral Design.” In 2010, Maggie received the prestigious “Best Marketing Campaign” award from the American Marketing Association, and in 2008, the “Best Consumer Card Campaign” award from MasterCard Inc., for her work with ARC’s Travel Card and Corporate Identity projects.

Maggie obtained her BFA in Graphic Design and Communications from the Savannah College of Art and Design in 2002.

When she isn’t spearheading innovative marketing campaigns, she is exploring the arts and outdoors or working one of her many hobbies. She resides in Orlando, FL with her husband, daughter and French Bulldogs BIFF, Blanche and Hank!

Wendi Carman

Wendi Carman

Chief Technology Officer

Wendi Carman, Chief Technology Officer, drives innovation strategy and growth for CCRA, ensuring technology excellence. As CTO, Wendi is responsible for defining CCRA’s technical strategy, mission and vision across company platforms. Wendi’s passion for innovation drives her commitment to setting the bar for security best practices and corporate responsibility, driving breakthrough technology-driving products and services, evolving how the travel industry connects.

Wendi first joined CCRA as director of program development, bringing more than10 years of industry expertise. Prior to working with CCRA, she served as director of technology for VTS Travel Services. Designing trendsetting web-based solutions in travel technology, Wendi seamlessly converted challenges to benefits, empowering travel agents and suppliers to form profitable partnerships.

Wendi attended the University of Delaware where she earned her Bachelor of Science degree in finance in 1992. She currently resides in New Jersey and enjoys traveling and spending quality time with her family. When Wendi isn’t transforming technology, you just might find her touring Italy.

Steve Pello

Steve Pello

Vice President, Air Partner Network

Steve Pello is CCRA’s Vice President Air Partner Network. In this role Steve ensures CCRA’s Air Partner Network division delivers first class offerings and solutions for our travel agent and airline partners. Under Steve’s leadership, the Air Partner Network evolved the connection between travel agents and airlines through negotiated contracts, yielding top-tier commissions for CCRA registered travel agents through CCRA AirSelect program.

As VP of Air Partner Network, Steve is the architect of CCRA’s AirSelect program. Spearheading this program, Steve bridged the relationship between leading international air suppliers and CCRA’s travel agency partners with a robust network and profitable negotiated contracts already in place. Bringing 22 years of direct airline experience and more than 30 years in travel, Steve creates a win-win program for both suppliers and agents, booking commissionable air travel across the globe.

Prior to joining CCRA, Steve served as Regional Sales Manager-Southeast for American Airlines, Inc., developing groundbreaking sales and marketing strategies for American Airlines Hubs in Raleigh Durham and Nashville, Tennessee, resulting in an astonishing $900 million in sales. Throughout his 35 years of travel industry experience, Steve was responsible for operations, sales and marketing as the previous owner of Carrier Travel in New York City and in senior positions at Directravel, Travel Savers and

In 1982, Steve earned his Bachelor of Science degree in marketing and communications from Adelphi University. He resides in Palm City, Florida with his wife Kathy. Steve and Kathy are no strangers to traveling. From Stamford, Connecticut to Boulder, Colorado, they stay busy flying from coast to coast visiting their daughters and grandchildren. But land isn’t the only area of travel Steve and Kathy enjoy. In fact, you just might find them scuba diving under the sea.

Your Sponsors

Millennium Hotels and Resorts
Melia Pro
Hilton Hotels & Resorts
Aer Lingus
Choice Hotels
Accor Hotels
Carey International
La Quinta Inns & Suites
Qatar Airways
Best Western
70 Park Avenue Iberostar
Prince Hotels & Resorts
Asiana Airlines
The Montcalm Luxury Hotels London

Here's What You Need to Know:

  • CCRA's PowerSolutions Corporate Event is ONLY $99 for agents (includes all educational sessions, supplier pavilion, breakfast, breaks, lunch and reception)
  • We open the doors at 7:30 AM but agents are welcome to arrive at their convenience
  • We do not permit travel suppliers to attend without sponsorship

Here's What You Can Expect

A Sneak Peek at the PowerSolutions Experience

Ready to Network at CCRA's PowerSolutions Corporate Event?

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