This is your opportunity to join CCRA and select suppliers to discuss issues facing corporate travel agencies in today's marketplace, learn about products to help you win new business, and meet suppliers ready to show you some exciting new products your agency may be missing out on.
We'll also dive deep into CCRA's corporate product set, from our industry-leading 24/7 Call Center, our best-in-class air program, AirSelect and of course the Global Preferred Hotel Program and what they can do to recharge your operations and earnings potential.
Breakfast with Dic Marxen
Session I: Travel Tech Talk
Session II: Managing VIP Travel in Today’s Marketplace
Session III: Embracing Bleisure Travel
|12:05PM- 1:05 PM||
Plated Lunch with CCRA's Peter E. Pincus
Travel Agency Roundtable Session I
Travel Agency Roundtable Session II
There is no city quite like New York City, and no hotel quite like the New York Marriott Marquis.
Set in the heart of Times Square on West 46th Street and Broadway, this iconic hotel lets you experience all the magic of New York from the moment you arrive. Feel the energy all around you, both within the hotel and as soon as you step outside. Inside our towering hotel, you'll find some of New York City's largest hotel rooms and suites, multiple restaurants - including the only revolving restaurant in the city and a new outdoor lounge - 100,000 square feet of meeting and event space and a knowledgeable staff to help you throughout your PowerSolutions experience.
Dic Marxen is President and Chief Executive Officer of CCRA International, Inc., a unique family of brands delivering technology, marketing, accreditation and education for travel industry professionals. Dic’s passion for marketing, technology and global distribution solutions seamlessly connect travel professionals, driving revenue, relationships and brand recognition.
As President and CEO, Dic oversees the executive team, strategically leading a group of divisions responsible for the CCRA Global Preferred Hotel Program including, AirSelect, Global TRUE program and CCRA’s Call Center−the biggest and best call center in the industry. His knowledge, expertise and dedication are reflected in CCRA’s unstoppable growth and expansion.
Under Dic’s leadership, CCRA pioneered the industry’s biggest and best call center, serving members and their travelers 24 hours a day, 7 days a week. With more than 40 years in the business, over 80 elite agents, 380,000 travel transactions and 100% digital recording, Dic crafted an industry leading call center solution concept majority of agencies in the U.S. trust with their greatest asset−their travelers.
Prior to leading CCRA, Dic led several successful insurance and technology organizations. He served as Senior Vice-President of Insurance Business Services at CGI Group, Inc. and as President and Chief Executive Officer of NSpire Insurance Solutions Inc., since November 2001. In 2000, he served as Chief Executive Officer of Wheatley Group, Ltd., facilitating its sale to insurance industry giant AIG.
Dic’s extensive technology background encompasses positions as Chief Executive Officer, Director and Consultant at various business service firms. He served as Vice President and Consultant with OneShield, Inc., and as Chairman of the Board for Travel Fulfillment International, a joint venture between Hickory Travel Systems and CCRA.
From 1998 to 2001, Dic served as Board Chairman at Apple Orthodontix, Inc., as Director of OneLink Corporation and as Director of Apple Orthodontix, Inc., since February 1998 and INSpire Insurance Solutions Inc. since November 2001. In addition, he served as a Director of National Pizza Corp. since 2005.
Dic founded Marxen & Associates, serving as Chief Executive Officer from 1984 to 1995. He received his Bachelor of Science degree in industrial engineering from Texas Tech University. Residing in Fort Worth, Texas, Dic enjoys spending quality time with his wife and family.
Peter E. Pincus, CTC, is the Chief Commercial Officer at CCRA. With more than 30 years of travel industry experience, Peter leads and coordinates CCRA’s commercial strategy and growth across all divisions.
Growing up, Maggie Fischer was quite the creator with an endless imagination. It is Maggie’s passion for creativity, from graphic design to strategic marketing, driving her as CCRA’s Chief Marketing Officer, while leading an ambitious culture and bringing award-winning campaigns to fruition. As CMO, Maggie is the driving force of CCRA’s brand and global integrated marketing communications across company divisions including the Call Center, Global Business development, Hotel Network, Membership, and Air.
Wendi Carman, Chief Technology Officer, drives innovation strategy and growth for CCRA, ensuring technology excellence. As CTO, Wendi is responsible for defining CCRA’s technical strategy, mission and vision across company platforms. Wendi’s passion for innovation drives her commitment to setting the bar for security best practices and corporate responsibility, driving breakthrough technology-driving products and services, evolving how the travel industry connects.
Steve Pello is CCRA’s Vice President Air Partner Network. In this role Steve ensures CCRA’s Air Partner Network division delivers first class offerings and solutions for our travel agent and airline partners. Under Steve’s leadership, the Air Partner Network evolved the connection between travel agents and airlines through negotiated contracts, yielding top-tier commissions for CCRA registered travel agents through CCRA AirSelect program.
Here's What You Need to Know:
You'll hear from the best and the brightest in the industry on a range of compelling topics.
You'll be able to connect with everyone you need to know in your local market.
We've created the perfect environment for real connections and discussions.
CCRA's staff will be present to answer your of your product questions.
And of course, you'll get the chance to win some fabulous prizes!
We'll present some incredible products and show you how to use them to drive more profitability.