Survey of 800+ Travel Agents Shows How Media Reports Are Impacting Mexico Travel

Are current media reports affecting your ability to sell travel to Mexico?

If they are, fear not. You’re definitely not alone, and the team at CCRA is here to help you address your clients’ concerns.

With news circulating the media concerning traveler safety in Mexico, we decided to survey over 800 travel agents on the subject last week, and the overwhelming majority (44%) said that they are seeking additional help and guidance in answering their clients’ toughest Mexico travel questions.

Only 10.9% of the respondents claimed that their clients refuse to travel to Mexico at all right now.

Less than a fifth of the agents surveyed said their clients were unaffected by the recent reporting on incidents in Mexico, and nearly a quarter answered that their clients are indifferent about it.


44.1% said that their clients are hesitant and have doubts about traveling to Mexico.


The survey results came from travel agents of all different backgrounds and accreditations, including corporate, leisure, and hosted sellers of travel. The highest percentage being IATA accredited at around 35%, with TRUE and CLIA making up nearly 45% of the 829 total.


Agents of all accreditations were surveyed


With so many travel professionals out there who specialize in travel to Mexico, we felt it was critical to gather together some of your best membership benefits to educate, empower and inform both you as an agent and your clients so that you can better respond to their concerns and continue delivering amazing experiences:


CCRA’s Global Market and Market Director

If you haven’t heard about our Global Market, CCRA members have access to highly knowledgeable destination experts that are on the ground in six different countries, including Mexico. Head of our Mexico Market, Ambar Garcia, is available to help guide and equip agents with everything they need to plan a safe, amazing journey for their travelers.

No matter what your questions are regarding, Ambar is your go-to-expert for ensuring that your travelers get accurate, up-to-date information on everything including Mexican destinations, transportation, tours, and more.

If you are in need of answers today, members can get in touch with Ambar here.

The 2017 Travel Agent Forum in Miami 

As the presenting sponsor for the top travel industry event for agents, we’ll have all of our best and most knowledgeable staff on the floor and ready to answer your questions. All agents with concerns regarding Mexico are encouraged to come see us at our trade show pavilion at the Travel Agent Forum Miami.  We also recommend attending our lunch panel, where we will be providing the latest updates on Mexico travel, as well as hosting a Q&A session.

If you aren’t already registered, you can still use this link to get your ticket today for only $70.

Register for our CCRA Mexico FAM and PowerSolutions Mexico City Event

There’s no better way to reassure your clients of a destination than to travel there yourself. Luckily, we just so happen to be hosting a very exciting FAM through Mexico with our good friends from Vivir Mexico this October.

On this 7-day tour, we’ll be taking agents through some of the most popular destinations in Mexico, including Mexico City, Los Mochis, El Fuerte, the infamous Copper Canyon, and much more.

Seats are subject to availability, so please sign up soon if you are interested.


Other Ways to Stay Informed on Mexico Travel

If you are looking for timely updates and news on Mexico but aren’t ready to become a member, you can still stay in the loop by subscribing to our emails and following us on Twitter.