Meet Your Regional Directors

Our senior-most membership leaders, these four travel industry gurus are here to help you and your chapters thrive! Connect with them today!

Northeastern US Region

Hema Khan, MCC

Hema has been a Regional Director with CCRA since 2013, and is one of our finest mentors, coaches and travel experts. She is dedicated to helping all of our Chapter Directors and Members in the Northeast grow their businesses. Hema is a TRUE code holder, a member of and owns Kirkwood Travel, a small host agency based in Voorhees, New Jersey.

Hema's Page Connect via LinkedIn

Southwest US Region

Micky Dixon, CTA, ACC

Micky is a longstanding Chapter Director for CCRA's San Antonio Chapter, leading one of the company's most dynamic chapters and playing a pivotal role in transforming the culture of CCRA's chapter network since the acquisition of OSSN by CCRA in 2013.

As the owner of Travel Planning for YOU!!, Micky has deep industry experience that will be invaluable to her Chapter Directors and to her members. The longtime agent also lived in Europe for more than 20 years and is uniquely equipped to serve as an adviser to the 13 chapters under her purview. She holds many industry certifications and is well versed in today's travel industry marketing trends. Her website is

Micky's Page Connect Via LinkedIn

West Coast US Region

Lori Herren

Lori Herren is the founder of Island Girl Travel; which specializes in luxury destinations all over the world including exotic tropical island destinations and cruise vacations. She has always been fascinated by other countries and cultures and loves discovering unforgettable destinations and opportunities for her clients. Lori’s attention to detail, organization and a desire to assist others has led to a fulfilling and successful travel career. She believes in the transformative power of travel and how it can change lives in the most unexpected and wonderful ways. Lori also enjoys seeking her own adventures by traveling to and exploring new locales. She is certified as an advanced open water scuba diver and enjoys diving or snorkeling any chance she gets along with hiking and other various outdoor activities.

Lori's Page Connect via LinkedIn

Midwest US Region

Stacy Billhartz

I am excited to partner with you to help you grow as a travel agent. With CCRA, we are in business for ourselves but not by ourselves. I love to promote sharing and ways we can help each other achieve success. I have been working in the travel industry since 2011. In 2015, I took the leap and went out as an independent travel agent and started my own agency which is called Total Access Travel LLC. I love having a TRUE number and the freedom to do my business my way, I could not be more excited about what the future holds. I look forward to helping the CCRA Midwest Region and Southern Illinois Chapter to continue to grow and in turn helping the members of the chapter grow their own businesses to their full potential. The future is ours.....let's get going!

Stacy's Page Connect via LinkedIn