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CCRA
Newsletter
The CCRA Travel Solutions Newsletter is published monthly and distributed to over 26,000 travel agencies worldwide.
Contact Us
29219 Canwood Street
Suite 115, Agoura Hills,
CA 91301
Phone: 818.575.4300
Fax: 818.889.4547
www.ccra.com
CCRA Team
Dic Marxen
President and CEO
Jim Day
Chief Operating Officer
Mai Meyaart
VP and Managing Director
Benet Henderson
Director of Supplier Strategies
Bill Lawrence
Director of Supplier Strategies
Jolene Volkart
Sales Assistant
Liz Badras
Director of Membership Services
Lew Faber
Accounts Specialist
Travel Agency Commissions
Jeff Kirk
Portal Manager
Mary Wiley
Director of Marketing
Jamie Blanck
Marketing Coordinator
Jill Noel
Advertising Coordinator

 

Testimonial of the Month

“My name is Mrs. Teri Isner, and I am proud to be an RTA! I’d like to say how much I love CCRA. I always check ccratravel.com first for all my hotel booking needs. My husband travels extensively on business and had to travel to Thailand on a recent trip. He asked me to check for a specific hotel. And sure enough I found the hotel and at an unbelievably low price! It was hundreds of dollars less than any other website I researched.

This is just one example of why CCRA is so great, and why I continue to book on ccratravel.com!”

Teri Isner

 

CCRA's Commission Policy for Bookings Made on CCRAtravel.com
Internet Discount Rates now pay 10%
Promotional GDS now pay 8%
CCRA Negotiated Rates now pay 8%
Net Rates will continue to pay 100% of your markup guaranteed
Our customer service team helps you collect on commissions owed to you for any ccratravel.com bookings. Our collection rate is 92%. What’s yours?

Start earning more when you book with CCRAtravel.com.

 

CCRACa$hRewardss

CCRACa$hRewards pays you cash for every consumed room night you book on CCRAtravel.com.

That's $1.00 per room per night for every consumed room above any earned commission or markup!

And Participation is FREE.

Agents who are currently registered with CCRAtravel must update their profile under 'My Account.' Agents who wish to register, can do so here.

Start earning your
rewards today!

 

 

Missed a Webinar?

If you missed any of the webinars CCRA hosted this year, you can still view the PowerPoint presentations by clicking on the links below.

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Trade Shows

Visit CCRA at the following upcoming Trade Shows:

Home Based Travel Agent Show & Conference
Atlanta City, Oct. 7 - 9
Travel Trade Leisure Travel Conference
Miami, Nov. 13 - 16
World Religious
Travel Expo

Reno, Nov. 17 -19

 

Portal Training Tools
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October Newsletter


Maverick

In This Issue
 
Featured Destinations
 


Message from Your CCRA Team

Dear Partners in Travel,

Travel PartnersAt CCRA, we have always been committed to providing agents with very competitive pricing for hotels, and many other travel services. We've continued to expand these services by adding two new travel partners. We’re pleased to announce that Maverick Aviation and iTravelInsured, Inc. have joined our list of travel partners. Now you can book helicopter tours of the Vegas strip and Grand Canyon, or reserve travel insurance, all through CCRAtravel.com.

In addition to new products and services, we also continue to grow our hotel partners. Our goal is to supply you and your clients with an extensive list of affordable luxury hotels worldwide. In this issue we are proud to showcase a few select properties from our hotel partners that are both award-winning and luxury properties. Our long standing relationships with hotels bring the best options to agents through both CCRAtravel.com and any of the four GDSs.

Also in this issue, we bring you some very helpful business tips. We welcome all agents to contact us with tips of their own, or even success stories you’ve booked with CCRA. Our customer service team enjoys offering solutions to make your business stronger. Let us know what you would like to see from us in the next year so we can continue to improve our travel services. We’re committed to your success!


Sincerely,

Your CCRA Team

iTravelInsured Offers a Great Special for Clients and CCRA Travel Agents


OFFER YOUR CLIENTS GLOBAL PEACE OF MIND®
WITH iTI TRAVEL INSURANCE
and
START EARNING 20% COMPENSATION TODAY

CCRA is proud to introduce our newest travel partner, iTravelInsured®, Inc.

iTI® is a virtual insurance agency licensed in all 50 states. iTI specializes in marketing, managing and servicing travel insurance programs and worldwide emergency travel assistance, 24/7. iTI programs provide a multitude of travel insurance benefits and non-insurance travel services no matter where your clients travel.

Now agents registered at CCRAtravel.com can improve their bottom line by accessorizing cruise, tour, hotel, and vacation package sales with an iTI travel insurance program. This new partnership means additional revenue for CCRA travel agents, who earn a 20% referral fee on all consumer travel insurance sales.*

Says Mai Meyaart, VP and General Manager of CCRA, “Like CCRA, iTI is a proud supporter of the professional travel agent. That is why we are so pleased to work with them and to make their service available to our agent community.”

Adds Bill Dismore, Executive Vice President of iTI, said, “We are excited to partner with CCRA, who searches for programs that bring value to their members, especially those programs that provide additional revenue streams. Travel Insurance has proven to be one of the best ways to earn additional dollars as an adjunct to the travel sale.

Agents must enroll with iTI to qualify for their 20% compensation.

Click here to find out more. Already enrolled, click here.

*A referral is a completed sale of an insurance policy. iTI pays the agent when the sale is made.

A SPECIAL OFFER JUST FOR CCRATRAVEL.COM AGENTS

iTI is pleased to make this special offer so CCRAtravel.com agents can experience iTI Global Peace of Mind® the next time they travel:

Offer exclusively for agents:
Purchase travel insurance for any trip at insurance company net rates! Save 20% off retail!!!

Offer Description:
Request a travel insurance quote for Picture Perfect Vacation Protection for your next trip*. Simply provide us with your trip cost and birth year for our special travel insurance promotional offer.

Tracking/Promo Code: 7300
Applicable Dates: October 1, 2009 through December 31, 2010

Offer Terms & Conditions:
Purchase of the travel insurance offer must occur during Applicable Dates and the departure date of the trip must not be greater than 12 months from the date of purchase.

The offer applies to agents and their traveling companions. Agents may take advantage of the offer as many times as they'd like during the promotional period.

Instructions for Agency/Agent Redemption:
Contact iTravelInsured by phone (866) 347-6673 and mention CCRA Preferred Partner promo code 7300
or email iTravelInsured at Service@itravelinsured.com mention CCRA Preferred Partner promo code 7300, provide the amount of trip cancellation coverage requested and the birth year of all parties to be insured.


Offer is exclusively for travel agents personal travel.

Accor
CCRA's Rates Beat the Competition

We’ve noticed that many travel agents continue to take advantage of the ccratravel.com booking portal. With this year’s addition of our cash rewards program, and increased commissions, agents have been able to make more money than ever through CCRAtravel.com.

Still not booking on CCRA? Well it’s never too late to start. We have searched many of the sites you’re used to (Travelocity, Orbitz, Expedia, etc.) and yes – CCRA rates are better!

We've seen many agents successfully book luxury accommodations for surprisingly low rates using the CCRA rate or Net rates available on ccratravel.com. The impressive savings is an excellent benefit to pass on to your clients.

Luxury for less is a powerful selling tool. During a recent pricing survey, we uncovered many luxury hotels that offer our CCRA members unbeatable rates from around the world. Here is a sampling of our competitive rates:

City Hotel/Room Type CCRAtravel.com* Third Party (Travelocity)*
London Millennium Bailey's Hotel
Standard Room
CCRA $125 $163
Barcelona Majestic Hotel & Spa
Double Room
Net Rate $269

$351

Seattle Deca Hotel
Double Rm., 2 Queens
Net Rate $96 $158
San Diego Kona Kai Resort
King Garden View
CCRA $74 $99
Ft. Lauderdale iL Lugano Beach Hotel
Deluxe Suite
CCRA $164 $198
*All prices included commissions and taxes; Rates as of 10.6.09

With savings like this, it’s easy to see why we’re the first stop for so many agents. You can book quality properties for your clients, earn a $1.00 per room night bonus for every consumed booking, and you’ll enjoy faster, guaranteed commission payment on any prepaid bookings.

We also invite you to compare our rates on CCRAtravel.com with your favorite book site. If you find better rates out there, let us know! We constantly check to make sure our rates stay competitive, and we welcome your feedback!

Look for great deals on your pre and post-cruise hotel stays in particular. With wave season quickly approaching it’s time to start bargain hunting for your clients now. Make sure CCRAtravel.com is where you look first. You can also book travel insurance, car rentals, and much more all from ccratravel.com.

Great rates, CashRewards bonuses and guaranteed commission on net rates … CCRAtravel.com is the place to make all your hotel reservations.

Hilton
Featured Destinations

EdgewaterThe Edgewater, Seattle’s only waterfront hotel, overlooks Elliott Bay and the Olympic Mountains, and is situated at the water’s edge on Pier 67. Built in 1962 as a temporary structure for the World’s Fair, The ‘Edge’ has become a Seattle icon and landmark - a beloved part of the city’s history. The illuminated red rooftop “E” to this day still provides direction for ships navigating in Puget Sound.

The views at the Edge are simply spectacular. To the west lies Elliott Bay where constant ferries ply the waters, sailboats breeze by in the summer, the snow-capped Olympic Mountains rise and velvety-pink Northwest sunsets descend. To the east lies Seattle in its entire splendor with views of the night skyline and the city’s most famous landmark, the Space Needle. The hotel’s location is close to all the reasons you come to Seattle. On the Waterfront, and adjacent to Pier 66 and close to Pier 91 cruise terminals, it’s positioned perfectly for any desire.

The Edgewater is a visitor favorite because it captures the essence of the Emerald City. Its high wood-beamed ceilings, river rock fireplaces and floor-to-ceiling windows give the lobby a lodge atmosphere. The Beatles fished from the window of room 272 (now so-named The Beatles Suite) at The Edgewater during their first American tour in the summer of 1964, making it a special place for entertainment and music fans.

All of its 223 luxurious guest rooms feature water or city views, gas fireplaces, custom-designed knotty pine furniture and overstuffed chairs, fully-stocked mini bar, and LCD flat-screen or plasma cable TV. Redesigned guest bathrooms include amber quartz slate flooring, glass surround European spa showers, and white vessel sinks atop absolute black granite counters. All guests also have access to the fitness room and business center.

EdgewaterThe Northwest’s wealth of seasonal organic and sustainable ingredients inspires the regional menu in its world-class signature restaurant, Six Seven, reflecting Chef Jordan Mackey’s very fresh spin to traditional dining. His seasonal musings and delicate preparation of “Wild” Arugula & Asian Pear Salad, Harris Ranch Filet Mignon or Pan Roasted Striped Sea Bass add an elegant simplicity to classic Northwest Cuisine. Even the wine list focuses on artisan, boutique and hard-to-find selections from regional wineries accented by European offerings.

Seductive and sexy, the comfortable Six-Seven lounge is the perfect place to enjoy casual time with friends and associates. Try the creative and ever-evolving specialty cocktail selections, or the historically significant Magical Mystery Mai Tai, No Where Man-Hattan, and Yellow Sub-Martini. Monthly events, offers, entertainment, and specials are updated frequently and are featured on The Edgewater’s web site.

New to The Edgewater in 2009 is a rejuvenated lobby including new carpet and Northwest lodge inspired furnishings, “shop” on The Edge – a newly designed eco-chic gift shop and coffee bar featuring Starbucks coffees, and new seating elements to Six Seven restaurant and lounge highlighted by a 125" flat screen HDTV.

The Edgewater is proud to be a member of the CCRA family,
and to provide the following limited time offer:

15% commission for new CCRA rate bookings to consume between 10/1/09 and 12/31/09

Edgewater

Fairmont

Como Hotels
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Como HotelsBook ahead and get a better value for your stay in
London or Bangkok.

Both hotels currently offering a special promotion of:
Ultimate Savings with rates starting from GBP £199 for London and USD $99 for Bangkok

This offer is based on a two-night stay and valid until the end of the year, subject to availability.
All terms and conditions available on GDS.

The Metropolitan London is a cool, contemporary hotel located on Old Park Lane.

  • Numerous rooms overlook Hyde Park, the green heart of London
  • The Japanese-Peruvian restaurant, Nobu, features Michelin-starred cuisine
  • The Met Bar is a members-only club with memorable Martinis
  • Enjoy a waist-friendly afternoon tea at the Met Bar
  • Metropolitan also offer healthier selection COMO Shambhala Cuisine in the menu choice
  • Retreat to the COMO Shambhala Urban Escape offering a Asian-inspired therapies, yoga and a private gym

Como HotelsMetropolitan Bangkok is Bangkok’s most stylish hotel, located in the central business district at the heart of the city.

  • 171 rooms and suites defined by subtle contemporary design
  • The Met Bar, a stylish lounge-like members’ bar, serves comprehensive selection of Martini cocktails
  • Cy’an Restaurant specializes in Mediterranean cuisine
  • Glow Restaurant focuses on an organic healthful menu of COMO Shambhala Cuisine
  • COMO Shambhala Urban Escape offers an escape featuring Asian-inspired treatments, a gym and outdoor pool

Metropolitan GDS Code: DS

Como Hotels

The Millennium UN Plaza HotelOn the fashionable East Side of midtown Manhattan and just four blocks from Grand Central Terminal, The Millennium UN Plaza Hotel locale is a most convenient address for your next visit to New York City. It’s part of the heart and soul of the “Big Apple”. Fifth Avenue shopping, Wall Street, the Financial District, the Theater District and a multitude of museums, cultural attractions and hundreds of dining options are close at hand. And we are central to all New York and New Jersey international and domestic airports.

Through its two airy glass towers rising high above the skyline, the hotel offers unobstructed panoramic views of the city. Located across the street from the United Nations, amidst a true international, commercial and residential neighborhood, get ready to enjoy a unique Manhattan experience when you stay with us. Our multilingual concierge staff will assist you with airline information, transportation, restaurant reservations, theater tickets or sight-seeing tours.

The Millennium UN Plaza Hotel is a place for those who expect the highest standards in personal service. Our luxury hotel, with 427 spacious guest rooms and suites located on floors 28 through 40, provides spectacular panoramic views of the Manhattan skyline and the East River along with superior amenities. All of our rooms are equipped with high-speed Internet, two-line phones with data port and voice mail, color TV and remote, with in-room feature movies and cable TV stations including HBO, and mini-bars. We also offer one-bedroom suites and apartments with kitchenettes available for long-term stays, handicap accessible rooms and fifteen non-smoking floors.

The Millennium UN Plaza HotelFor a truly extraordinary dining experience, savor critically-acclaimed fare and exceptional wines at the Ambassador Grill. The ambiance is casually elegant and the menu features char-broiled and rotisserie selections. Open daily serving breakfast, lunch, dinner and a popular and extensive Sunday Brunch buffet. Or enjoy a visit to the Ambassador Lounge, a perfect spot to enjoy an after dinner nightcap or your favorite cocktail before heading out for the evening. The Lounge also offers a light fare menu from Monday through Friday. Open daily from noon to 1:30 a.m.

When it comes to meetings and events, encounter endless possibilities as you experience our international ambiance and service. We feature 7,000 square feet of meeting and banquet space in six versatile private rooms. Our meeting rooms have spectacular views of the New York City skyline and the East River. Banquet suites are located throughout the hotel, suitable for meetings, intimate gatherings or gala events up to 200. Our distinctive meeting rooms, cosmopolitan environment and inspired ambiance are perfect for your next meeting or special occasion. Our audio-visual department is available daily to offer, at a charge, equipment, technical and meeting support and services.

For leisure purposes, we offer a fitness center with state-of-the-art exercise equipment, a full size, 40-foot, heated indoor pool, massage services, sauna and an indoor tennis court on the 39th floor.

GDS Access Code: MU

Millennium UN Plaza Hotel New York | One United Nations Plaza | (East 44th Street at First Avenue)
New York, New York 10017-3575

Millennium

Omni Mount Washington

The Standard, Downtown LA is located in the heart of downtown Los Angeles, and sister hotel to Andre’ Balazs’ Standard Hollywood, The Standard Spa, Miami and the Standard New York.

The Standard, Downtown LA was pivotal in revitalizing LA’s Financial District, establishing the area as a vibrant cultural and social hub. Within walking distance to the Los Angeles Convention Center, Walt Disney Concert Hall, Museum of Contemporary art, Nokia theatre and Staple Center – The Standard is an unrivalled choice for the discerning business traveler.

Innovative features include a rooftop pool and bar with stunning panoramic views, 240hour restaurant, extensive business facilities and oversized guest rooms.

The Standard, Downtown LA has revolutionized the concept of a business hotel and established a new standard for an innovative hospitality experience.


Standard

Standard LA

Carolina Inn
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Carolina InnRecognized as one of America’s “cultural resources worthy of preservation,” The Carolina Inn is listed on the National Register of Historic Places with elite status as a AAA Four Diamond Award Hotel. Located in the heart of downtown Chapel Hill on the campus of The University of North Carolina at Chapel Hill, The Carolina Inn combines the graciousness and sophistication of a historic, southern inn with the intimacy and privacy of a secluded retreat. Guests are within steps of downtown Chapel Hill and its shopping, art galleries, entertainment and the historic Franklin Street district. The Raleigh-Durham International Airport is located 20 minutes away. With 184 luxuriously appointed guestrooms and suites, over 13,000 square feet of unique, historic meeting and event space, southern colonial architecture, exquisite landscaping, and superb culinary service, this award-winning inn is the perfect choice for the discriminating business and leisure traveler, distinctive corporate and incentive meetings, and for romantic and special occasions.

Our comfortable guestrooms and suites feature all the amenities you need for business or relaxation including complimentary wi-fi internet access, in-room coffee, in-room spa services, room service, and nightly turn-down service. Overnight guests also have access to our newly renovated fitness center, business center with fax and copy services, and our complimentary local shuttle service.

Nestled in The Carolina Inn, Carolina Crossroads Restaurant joins the graceful traditions of the South with progressive new American cuisine. Adorned with numerous awards including the AAA 4 Diamond Award and Mobil Four Star Service Award, this cozy fine dining atmosphere and menu is unparalleled. The traditionally appointed bar, complete with leather chairs and warming fireplace is a favored way to start any evening. The main dining room serves seasonal menus that emphasize local ingredients from Chapel Hill and the surrounding area.

The proximity of the historic University campus offers guests the opportunity to walk or jog thru one of the nation’s most beautiful and scenic college campus’. Enjoy championship golf at the Fazio designed UNC Finley Golf Club located on the University campus, the Davis Love III’s Preserve at Jordan Lake or Fred Couple’s Chapel Ridge Golf Course. The Carolina Inn is only steps away from a world class arts scene featuring Memorial Hall, PlayMakers Repertory Company and Ackland Art Museum.

Carolina InnBuilt in 1924 by John Sprunt Hill – distinguished alumnus, successful businessman and University trustee- the Inn’s original concept was “to provide for the special wants and comforts of the University alumni… and University visitors”. In 1935, Hill donated the Inn to the University of North Carolina at Chapel Hill with the stipulation that after meeting expenses, profits from the Inn were to be used for “the maintenance and support of the University library, and especially for the support of the collection of books and papers known as the North Carolina Collection”. Mr. Hill’s wishes are still carried out today as the Inn returns its profits to the University to support the University library.

You don’t have to be a UNC alumnus to appreciate the finer points of Chapel Hill. Come stay at the heart and experience Southern hospitality at its finest.

The Carolina Inn | 211 Pittsboro Street | Chapel Hill, NC 27516

Carolina Inn

IHG

Millennium Harvest House BoulderStanding at the base of Colorado’s majestic Rocky Mountains, and surrounded by a bustling university atmosphere, you’ll discover Millennium Harvest House Boulder. Nestled on 16 beautifully landscaped acres along the Boulder Creek Path and near the foothills of the Rocky Mountains, the Millennium Harvest House Boulder is the perfect location and ideal choice for your next business trip or relaxing getaway. The exceptional ambience provides guests with a sense of rejuvenation, as well as the resources to explore numerous activities.

The hotel features 269 beautifully appointed guest rooms and suites, as well as Boulder’s original cigar bar, Fuller’s Griffin Cigar Bar, an interactive sports bar, a full service restaurant, 15 tennis courts including five covered for winter play, bicycle rentals, free outdoor concerts in the summer and easy to access hiking trails. Or guests can look forward to unwinding in our indoor or outdoor swimming pools, or whirlpools.

Adjacent to the University of Colorado and only minutes from the 29th Street Shopping District, downtown Boulder and the Historic Pearl Street Mall, you’ll find our hotel conveniently located to shopping, dining, entertainment and cultural activities. Readily accessible to major thoroughfares, Millennium Harvest House Boulder is only 40 minutes from Denver International Airport. Nearby you’ll find skiing, fly fishing, hiking, the gaming towns of Black Hawk and Central City, FlatIron Crossing Mall, Chautauqua Park and Estes Park, gateway to Rocky Mountain National Park.

Millennium Harvest House BoulderOur guest rooms offer relaxation with a unique flair, and the inspirational scenery of the neighboring mountains give our guests a true Colorado experience. Relax in the rustic refinement of our Millennium Classic guest rooms, decorated with warm, regional, Colorado décor. Our Millennium Classic rooms feature a mantle-piece headboard with individual reading lights, high-speed Internet access, and other special touches such as Knoll Soho ergonomic chairs, large desks with data port and electrical outlets and in-room amenities, such as down comforters, coffee makers and hair dryers. Our Millennium Superior guest rooms feature all of the fantastic amenities of a Classic room plus spectacular views of our beautifully landscaped outdoor gardens along with complimentary wired or wireless Internet access. Handicapped accessible rooms are also available. And for those traveling with pets, we welcome four-legged companions as well.

At Millennium Harvest House Boulder, we also have quite a capacity for business. Our hotel features over 18,000 square feet of flexible meeting and banquet space, with the ability to accommodate events up to 500 people. We offer an outdoor pavilion that accommodates up to 350 guests. In addition to extensive business and audio-visual equipment and support, we provide expert catering services with innovative banquet menus.

Another key benefit of the Millennium Harvest House is our fantastic adventure packages, featuring overnight accommodations and great experiences that include helicopter rides over the Rockies, hot air balloon rides, lift tickets to local ski resorts, guided hikes and much, much more. The Millennium Harvest House Boulder, Where Boulder Plays and Adventures Begin!!

GDS Access Code: MU


Millennium Harvest House Boulder | 1345 Twenty-Eighth Street | Boulder, Colorado 80302-6899

Millennium Harvest House Boulder

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